Only 25 minutes from Canberra - As seen on Channel 7 "Sydney Weekender" and Channel 10 "Taste of Australia"

Join our Team

We are currently looking for new applicants to join our farm based team. Immediate start.

Tour Guides & Guest Experience Officers

Casual Weekend Staff
Friday / Saturday / Sunday

Blackwattle Alpaca Farm is looking for passionate and reliable Tour Guides & Guest Experience Officers who are interested in joining and supporting a local farming, yarn production and agritourism business in a period of growth and transformation.

About the role…

Blackwattle is seeking motivated individuals to deliver a full range of tours, activities and farm-based experiences to our guests.

Through various activities and means of communication, you will educate farm guests about Blackwattle’s alpacas and llamas, breeding programs and adjacent yarn and fibre business, while demonstrating the highest quality of customer service.

You will be the face of the business and you will be responsible for ensuring that visitors are surprised and delighted during an enjoyable time on our property. We regularly welcome large groups, special needs groups as well as families from all over the country.

Key accountabilities:

• Conduct guided tours of Blackwattle’s farm and retail areas.
• Educate visitors about the farm’s collection of animals, breeding programs and fibre production.
• Present a select group of approved animals ensuring correct animal handling techniques to enhance visitor experience.
• Facilitate a positive customer experience that guests will recommend to others.
• Participate in animal handling, care and husbandry as required.
• Conduct general and minor farm maintenance jobs (e.g. cleaning paddocks, feeding livestock, halter training the young alpacas and cleaning water troughs).
• Comply with and report any Work, Health and Safety incidents in line with Blackwattle’s Work, Health and Safety Charter.
• Other duties as requested.

About you…

Our ideal candidates would be:

• Punctual, responsible and reliable.
• A team player.
• A self-starter with a solid dose of common sense.
• Thriving on public interaction and engagement.
• Fluently speaking English.
• An outstanding communicator with an ability to confidently interact with people from various backgrounds as well as various countries.
• Comfortable in an outdoor farm environment.
• Have a passion for animals.
• Comfortable handling and restraining large animals.
• Who will abide with our safe work practices.
• Professional appearance with excellent personal hygiene.
• Positive, fun, and optimistic personality.
• Must be comfortable working in a high-energy environment with heavy public contact.
• Ability to maintain courteous manner, be flexible and solve problems under a variety of circumstances.
• Excellent time management skills.
• Ability to perform under pressure in the rare case of emergency situations.

Demonstrated experience in a similar role is highly regarded, but not essential as alpaca and llama specific training is provided on the job. Flexibility to support us with any weekday large group bookings would be appreciated – when required.

To be considered for this exciting opportunity you will also demonstrate an ability to:
• Obtain and maintain a current paid NSW Working with Children Check.
• Obtain and maintain a current Applied First Aid qualification.

What we provide…

• Work locally and help support local farmers
• A beautiful rural workplace
• Be part of a great team in a growing organisation
• Award rates commensurate on age and experience level
• Staff discounts on our yarn and fibre products
• Alpaca and llama cuddles!

Terms of employment:

• Hours: Shifts will be available 3 days per week – Friday, Saturday & Sunday between 9.30am to 4.30pm.
• Location: Blackwattle Alpaca Farm – 315 Patemans Lane, Murrumbateman, NSW.
• These positions are ongoing following a successful 1-month probationary period.
Wages are paid in accordance with the Amusement, Events and Recreation Award 2022 (links noted below). Pay rate guide* is:
• Monday to Saturday: $25.51 – $27.40 p/hr
• Sunday: $35.72 – $38.36 p/hr
• Public Holidays: $56.13 – $60.28 p/hr

*pay rate dependant on experience levels.
Amusement, Events and Recreation Award 2020
Award Pay Guide

Interested?

Please email your resume and a one page covering letter detailing why you would be the best fit for the role to info@blackwattlealpacas.com.au