Zero Entry Door and Footpaths

Access to our Farm Shop, Cafe and toilets is via a zero entry door, which is a barrier free threshold. Zero entry doors make access easier for those with wheelchairs, walking frames or mobility concerns.

We have concrete footpaths from the carpark to the front our building. 

We also have a large undercover patio area with concrete floors and wide concrete pathway, easily accessible from our Farm Shop.


Accessible Toilets

Within our Farm Shop we have two accessible toilets:

  • Ambulant Toilet –  specifically designed for individuals with ambulant disabilities that do not require the amount of space that an accessible toilet offers (such as a walking frame user).
  • Accessible Toilet – specifically designed to provide space for wheelchair access and assistance. Includes  lower mirror and wash basin, grab rails, different toilet seat colour and braille signage.

Wheelchair Access 

We have flat concrete paths from the Wheelchair Accessible Carpark, around and to the front of our Farm Shop and to and from our undercover entertaining patio area. 

Our paddocks and picnic areas are flat and are wheelchair accessible when weather permits.

Where guests have booked an Alpaca Encounter, and accessibility is a concern, we will bring one of our alpacas or llamas to the building/formed path. 


Carers and Companion Cards

Carers are admitted free of charge with their paying guests. Carers ID’s must be shown to staff before commencing the booked Alpaca Encounter. Free of Charge Carer to Client Ratio = 1:1 Maximum. Carers will be required to show appropriate ID.

Assistance Dogs 

Certified Assistance Dog who have completed their training are permitted on our farm and within our Farm Shop at any time. Pet dogs are not permitted. 

Please notify the farm in advance if you are bringing an Assistance Dog to an Alpaca Encounter to enable us to make the suitable arrangements/changes to the tour.