JOIN OUR TEAM
Casual Tour Guide
ABOUT THE ROLE:
We are seeking a friendly, enthusiastic, and customer-focused team player who is punctual, reliable, and enjoys working with people. You’ll be the face of the farm—welcoming visitors from near and far, leading tours out in the paddock, sharing your knowledge of our animals, and ensuring every guest leaves with a memorable experience (and probably a few alpaca selfies!).
The ideal candidate will be confident speaking to groups, have a positive and energetic attitude, and be comfortable working in a dynamic outdoor environment. We regularly host families, large tour groups, and visitors with diverse needs, including special needs groups, so excellent communication skills, patience, and adaptability are essential. No two days are ever the same, making this the perfect role for someone who enjoys variety and creating exceptional experiences for others.
Experience in tourism, hospitality, customer service, education, or other public-facing roles is highly regarded.
Key accountabilities:
- Hosting farm tours and alpaca/llama experiences
- Assisting with event coordination and setup
- Ensuring visitors have an exceptional experience
- General farm presentation and operational support
- Animal handling and care assistance
What we offer:
- A unique and enjoyable workplace environment.
- A varied role across administration, events, retail, hospitality and tourism.
- Opportunity to grow with an expanding business.
- Flexible additional hours during busy periods and events.
- Supportive team environment in a beautiful rural setting.
About You...
We are seeking a friendly, enthusiastic, and customer-focused team player who is punctual, reliable, and enjoys working with people. The ideal candidate will be confident speaking to groups, passionate about creating memorable visitor experiences, and comfortable working in a dynamic outdoor environment. Strong communication skills, a positive attitude, and the ability to engage with a diverse range of guests are essential. Experience in tourism, hospitality, customer service, or public-facing roles is highly regarded.
- Experienced in tourism, hospitality, events or retail.
- Comfortable working outdoors in all weather conditions
- Friendly, confident and customer focused.
- Organised and able to work independently.
- Available for occasional weekends and public holiday events.
- Passionate about creating memorable visitor experiences.
- Animal handling experience desirable (but not essential).
To be considered for this opportunity you will also demonstrate an ability to obtain and maintain a current NSW Working with Children Check, Applied First Aid and RSA qualifications.
TERMS OF EMPLOYMENT:
- Shifts are up to 3 days per week (depending on your availability) – Friday, Saturday, and Sunday 9:30am to 3.00pm
- Additional shifts may be requested for special events or private tours
- Location is on our farm: Blackwattle Alpaca Farm – 315 Patemans Lane, Murrumbateman, NSW.
- Casual employment status.
- Probation period applies.
- Wages are paid in accordance with the Amusements, Events and Recreation Award MA000080 (dependant on experience level)